AGK RepairFlow · Support · Updated 4 November 2026

Help with your repair workspace

Contact akramakeyrouz@icloud.com. Include the screen name, approximate time and any diagnostic code. Do not send passwords, verification codes, access tokens, card security codes or a complete customer backup.

Independent offer: USD 95.00 per calendar month for one repair shop. Online subscriptions are not active yet. Contact support about availability; signing in or using the demo does not create a paid subscription. Existing Shopify subscriptions keep the plan and billing terms approved in Shopify.

Open your workspace

Open RepairFlow and choose Sign in to your shop. Use an email address whose inbox you can access and follow the instructions in the latest sign-in email. Use the same RepairFlow account whenever you return; do not create another account to recover existing records.

If a sign-in request has expired, close the old sign-in tab and start a fresh request. For an existing Shopify installation, open Shopify admin → Apps → AGK RepairFlow → Open app, and keep the Shopify tab available for connection and billing checks.

A save or connection is uncertain

Reopen the record and check the saved state before entering the same payment or stock operation again. A failed network response does not prove that the operation failed to save. Retrying with a different request can create a separate entry.

Payments and invoices

Payment and refund entries record money already received or returned; they do not charge or refund a card. An issued invoice is a financial snapshot, so a later receipt can change the live repair balance without rewriting that invoice.

Subscription and cancellation

The independent USD 95 monthly offer cannot currently be purchased online. No payment is taken on this site. Contact support about availability, cancellation or a refund request. Before a future subscription is approved, its checkout must show the final amount, taxes, billing date, renewal and cancellation terms, and supported country and payment method.

For an existing Shopify plan, review or change the subscription in Shopify. Its approved USD 100 plan renews every 30 days. A supported cancellation takes effect at the end of the current paid period. Include the account email, approximate time and, for Shopify, the shop domain when reporting a billing-status problem. Never send card details or access tokens.

Backups and photos

In Shop settings, use Download shop records backup for a full v2 backup of records and available repair photos. Save the resulting file and confirm that the download finished. Recover full shop backup requires the original owner account and an empty workspace. Recovery allows up to 1,500 internal writes, including records, payment entries, indexes and photo claims, and 1.2 MB of record metadata; photos upload separately. It does not merge into an existing shop. Export loaded data, legacy v1 backups and ticket-only backups do not contain photo files. Restoring one ticket creates a separate copy excluded from financial reports. Keep backups private and retain separate copies of repair photos.

Privacy requests

Use Privacy requests → Refresh requests to view the queue. The owner must confirm the matching records before a supported customer request can be processed. No privacy requests found means the displayed list is empty, not that all deletion mechanisms or the scheduled worker are working.

Prepared privacy exports stop being accessible after seven days. Actual cleanup requires processing to complete. Contact support when a request stalls; do not repeatedly start deletion or change workspace ownership to force it through.

Service operator: Akrama George Keyrouz, trading as AGK RepairFlow.